Return & Repair Request Form

Starting a return or repair is now done right from your account.

Click Here to Login

How it works:
1. Log in with the email you used at checkout. A 6-digit login code will be sent to you.
2. Open your order and select Request a Return or Repair.
3. Our team will review your request and follow up by email with next steps.

Looking to exchange your item? Contact us and we'll handle it personally: email Info@jewelryspotusa.com, call or text (617) 532-0580, or DM us on Instagram @thejewelryspot.

Don't see the option on your order, or need help? Reach out using any of the methods above and we'll take care of you directly.